FAQ
Frequently Asked Questions (FAQ)
π¬ Where can I find the free AI data protection assistant?
You can access the free AI data protection assistant at any time via the green chat bubble at the bottom right of the website. Simply ask your question and receive an answer within a few seconds.
What is PrivacyDirekt?
PrivacyDirekt offers proven data protection templates, sample documents, and digital tools for small businesses, craft businesses, retailers, and clubs. Our goal is to make data protection understandable, affordable, and easy to implement.
Who are the data protection packages suitable for?
Our packages are particularly aimed at:
- Craft businesses
- Retailers
- Online retailers
- Clubs
- Freelancers
- Small and medium-sized enterprises (SMEs)
What do I receive after purchase?
You will receive a digital download package with immediately usable templates, samples, and guidance for the most important data protection requirements.
The content can be individually adapted to your business.
In what format are the documents provided?
The documents are predominantly provided as editable Word files.
This allows you to easily adapt the templates to your organization.
Can I use the templates directly?
Yes. The templates were created so that you can use them in your company or club with just a few adjustments.
Depending on the organization, individual additions may be required.
Do I need prior knowledge of data protection?
No.
The templates are deliberately designed to be easy to understand and practical to use. In addition, our free AI data protection assistant will support you with questions about implementation.
What is the free AI data protection assistant?
The AI data protection assistant answers general questions about data protection and the GDPR.
Examples:
- Record of processing activities
- Deletion periods
- Photography
- Website data protection
- Data processing agreements
- Technical and organizational measures (TOMs)
Use is free.
How do I use the AI data protection assistant?
Simply click on the green chat bubble at the bottom right of our website and ask your question.
No registration is required for this.
Does using the AI assistant cost anything?
No.
The AI data protection assistant can be used free of charge.
Does the AI assistant replace legal advice?
No.
The AI assistant provides initial guidance and practical assistance. It does not replace individual legal advice or review by a lawyer.
Are the templates GDPR-compliant?
The templates were developed based on legal requirements and many years of practical experience.
Since every organization has different processes and risks, the documents should always be adapted to individual circumstances.
Do I need to sign up for a subscription?
No.
The download packages are purchased once. No ongoing contract is created.
Are there hidden costs?
No.
You only pay the stated purchase price.
When will I receive my documents?
Immediately after a successful order and payment, the documents will be available for download.
Can I use the documents multiple times?
Use is intended for your own organization.
Passing on, publishing, or reselling the documents is not permitted.
Can I adapt the templates?
Yes.
The documents are expressly intended to be adapted to the requirements of your company or club.
Do you offer personal data protection consulting?
PrivacyDirekt was primarily developed for companies that want to implement data protection themselves with the help of easy-to-understand templates and digital support.
For special questions, we also offer individual support.
Why are your packages industry-specific?
The requirements of a craft business often differ from those of a retail company or a club.
Therefore, the content has been specifically tailored to the respective industry.
Why PrivacyDirekt?
β Easy-to-understand templates instead of legalese
β Immediately available digitally
β Specifically for craft businesses, retail, and clubs
β Support from a free AI assistant
β One-time purchase instead of ongoing costs
β Proven solutions from practical business experience